Faq's
Radar One Commercial GPS - Personal GPS
Common Questions
Frequently Asked Questions
Anywhere there is a GPS Signal and a Mobile Phone Signal the Tracker will work.
The Tracker uses 33mah so your average car battery will keep it running for 2 – 3 weeks however,
if you don’t use the vehicle regularly then we would recommend hooking it up to a trickle charger
to ensure the battery charge is maintained.
Yes, you can use any Telcos 3G/4G Sim Card, you just need to setup the APN for your
Carrier, a list of these is included on the CD Rom that accompanies the unit.
For Aldi Mobile, once you have activated the Sim Card you will receive an Email saying your
device has been activated and your Account Number and New Mobile Phone Number will be
included in the email.
You can use the tracker on any device which has a 12 - 36 volt battery.
The tracker has a small inbuilt battery which will run for up to two hours. As soon as the battery
is disconnected or becomes low the tracker will send an alert to the registered users Mobile
Phone.
The CD Rom which comes with the unit has a Quick Start Guide, Full Product Manual, List of All
Commands and both the Android and iOS Apps on it. We suggest starting with the Quick Start
Guide as it will show you most of the things you need to know but if after reading the
information you still need help, you can contact us support@radarone.com.au
The RO419 use the current 3G & 4G Network Bands which works on all
Telcos 2G/3G/4G (Not just 3G) Band Frequencies available in Australia today.
If you choose to purchase an Aldi Mobile Sim Card (Telstra Network) which includes $5.00
Credit, then add an additional $15.00 Credit to your Account, it should run for a year if only
being used sporadically. If you are using the Tracker regularly then obviously your costs will go
up. More information on this is available on the Aldi Mobile Website.
Generally, to within 5 - 10 meters, however this may vary slightly due to weather conditions etc.
There are 3 ways to track your vehicle, via the Mobile Phone APP included on the CD Rom, Via
our Tracking Website or by using SMS to send commands to the device.
Although you have received the Activation Email it still takes the system between 2 - 4 hrs to
actually cycle your Sim Card into the system. To test if the Sim Card is actually Activated simply
send the following SMS to the unit status# and wait for a reply, this normally takes less than 30
seconds, once you receive a reply your device should be operational however if you still have
problems, please email us at support@radarone.com.au
You can have as many trackers linked to the same account as you like, they will simply show up
on the main screen and you just click the one you wish to view.
The unit is capable of both GPS and LBR (Triangulation) tracking modes. LBR is used when the
GPS Signal is low or out of range. If you only want to get GPS Signals, you can turn off the LBR by
sending this command gps,0# via SMS to the Trackers Phone Number.
All our units come with a 12 Month manufacturer warranty, simply contact us at
support@radarone.com.au and we will work with you to sort the problem out quickly.
WE ARE SURE YOU WILL ENJOY YOUR TRACKER BUT
IF YOU HAVE ANY FURTHER QUESTIONS
PLEASE FEEL FREE TO CONTACT US AT
support@radarone.com.au
or Call Us 0490669929 (8am – 6pm WST)